Enhancing Life Sciences Systems, Productivity and Compliance
Contact : firstname.lastname@example.org
Harmony eDoc supports several document types like MS-Word, PDF, Excel, JPEG, TIFF etc.
Yes, all the workflows in the platform can be configured to meet all client-specific needs. It helps manage documents within an organization, right from creation to review and approval and final archiving. It also helps maintain the entire version history for auditing purposes.
Yes, eDoc has a repository of templates which can be used or configured to meet client requirements.
eDoc supports all popular browsers, including Internet Explorer Mozilla Firefox, Safari, Chrome, and Opera.
eDoc follows standard security guidelines and monitors the documents. The Goose tech team ensures that document copies are available in case any document is lost or corrupted.
The Goose tech team ensures that the data hosted on our system is secured in a data center and is encrypted. Virus checks are carried out to enhance security.
Unlimited storage is provided to all our clients.
You can retrieved documents via a robust indexing mechanism or by using the agreed nomenclature for the documents.
eLabel has several preconfigured workflows inbuilt within the platform, which are based on generic artwork management business process rules.
Yes, all the workflows in the platform can be configured to suit and meet all client specific needs.
Yes, eLabel supports parallel workflows that can be interlinked as per business needs.
Yes, the workflows are configured as per client specific timelines through each step, which automatically capture the productivity of the concerned stakeholder responsible for the step.
As per 21 CRF part 11 complaince requirements, the entire audit history across each step, including stakeholder information like name, location, time stamp, electronic signatures etc. are captured.
Yes, notifications are sent to all concerned stakeholders in the business process as & when any action is taken – e.g. approval, rejection, comments etc.
eLabel users can search for various kinds of information using the defined search criteria engine.
eLabel has built-in regulatory guidelines that are duly updated by the Goose tech team. The same can also be managed at the client end by their respective administrators. All process SOPs, guidelines, and reference documents can also be maintained and managed efficiently within the platform.
Harmony eProof is a versatile tool that proofreads Text, Pixel & Scanned based documents.
eProof supports Word, PDF & Scanned images (JPEG, PNG etc.).
eProof can be deployed on-premise or on the cloud.
eProof matches all the relevant features from a proofreading context and matches its competition on all critical features.
eProof produces text, pixel and scan based reports, which highlight deviations, errors and other anomalies during the comparison. These can be checked manually according to client proofing guidelines on technical and content related matters.
A one-day onsite training session is part of the post-implementation package. Moreover, Harmony comes with many self-learning videos that are currently being added at regular intervals.
Onsite training will be charged to the customer on actuals. The training schedule will be prepared working closely with the client’s business contacts.
Yes. We provide Level 1, 2 and 3 support services to our clients based on the service they have registered with us.
We assist our clients in answering their queries via email, chat and over the phone.
The Goose tech team is typically available from 9 am to 6 pm Indian Standard Time. For other timezone requirements, the help-desk can provide 24X7 support, but this would be at an additional service cost.
Yes, elearning videos are available online for users to refer to in case of any training or reference requirements.
The harmony platform is very user-friendly in its current form. No additional code is required for any customization. It can be fully configured to meet specific business needs. In our experience, the average implementation time is less than 4 weeks. Deployment timelines can be reviewed according to customer requirements.
Harmony is designed to seamlessly integrate with any of the existing SAP, Oracle Agile, internally built systems or other ERP/PLMs. We have successfully deployed Harmony with SAP.
Yes. Harmony comes with a very well documented classification of user privileges. A track of their access by time, device, region and data can be pre-defined and monitored.
Harmony can be hosted on-premise or on the Cloud based on compliance and client requirements.
Yes, the system comes with the option to use Active Directory authentication.
The product comes with a workflow engine, Proofreader (text, image, colors, and so on) comparison engine, document management system and a BI reporting engine.
Harmony has an inbuilt and comprehensive reporting tool, which automatically generates analytical reports to streamline your decision-making. It’s also supplemented with easily configurable checklists.
All artwork-related information and assets like native files, PDF’s reference documents, drawings, emails, CDR files etc. can be uploaded into the system. The platform is flexible enough to permit storage of all types of files.
Harmony has an inbuilt version control module that integrates seamlessly within the workflow module. Version control has a search feature, as well as the ability to retrieve as many elements as you wish from various iterations, all stored safely in the database.
The workflow creates transparency of tasks among the stakeholders as defined by the workflow. The time spent, as well as actions taken on each activity, is recorded as per 21 CFR Part 11 compliance.
Yes, Harmony’s inbuilt workflows and forms can be configured to support client-specific business needs.